Returns & Exchanges
At LiTime, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to receive a full refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your LiTime account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Place the unworn clothing back into its original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Drop Off the Parcel
Affix the provided return label to the outside of your package and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.